ILL AND SCAN AND DELIVER
If you need something that Harvard does not own, here's how to request it:
- Go to Get It: http://library.harvard.edu/get-it-services. There is a link in the top bar in HOLLIS+.
- There are three Topics: Books, Articles, and DVDs, Microforms and More. Select the one you need. For example, Articles – Interlibrary Loan.
- If you already know that Harvard does not own the item, click on Option: Interlibrary Loan.
- Under the picture you will see a link to Log In to ILL. Click on that.
- Follow the directions. If this is your first time using Get It services, you will need to set up an account, and there may be a slight delay before your account is activated.
- If you already have an account, log in using your ID and PIN.
- Fill out the form as completely as you can and Submit.
- When the item is available, you’ll receive an email with a link to the article. If it’s a book, you’ll get a notice telling you that it is in and where to get it.
Notice that there are FAQs for all the Get It services in a box near the upper right. You can always contact your librarian too!
If you need a book that Harvard owns but that is currently checked out to another patron, you have two options: you can Request the book through HOLLIS+ and the person who has the book will have seven days to return it. Or, you can request the book via Borrow Direct, also available in the Get It services. The system will search for other libraries in the Borrow Direct group (Ivy League and more) and place the request with one of them. You should then receive the book within four working days. This is often faster than ILL, but won’t work for every book since there has to be a library in the system that has the book available to loan. If there is none, the request will be routed to ILL.
Scan & Deliver is a service within the Harvard Libraries that lets you request a scan of an article (one per journal issue) or one chapter of a book from a library that is not convenient for you to visit in person (for instance, an item at the Business School Library). It works the same way as article requests in ILL.